Privacy Policy

Privacy Policy

Last updated: February 2026

1. Who We Are

Blissful Nature Ltd (“we”, “us”, “our”) is a landscaping and grounds maintenance company operating in the United Kingdom.

Registered Company Name: Blissful Nature Ltd
Company Number: 15411175
Registered Office Address: 124 City Road EC1V 2NX London

We are registered in England & Wales and act as the data controller under UK data protection legislation.

2. What Personal Data We Collect

We may collect the following personal information:

• Name
• Address (including property address for works)
• Email address
• Telephone number
• Details relating to landscaping enquiries or projects

We only collect information that is necessary to provide our services.

3. How We Collect Your Data

We collect personal data when:

• You contact us via our website contact form
• You call, email or message us directly
• You request a quotation
• You instruct us to carry out work

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries
• Provide quotations
• Deliver landscaping services
• Manage contracts and invoices
• Comply with legal and regulatory obligations

Our lawful basis for processing is:

• Performance of a contract
• Legitimate interests (to run our business effectively)
• Legal obligations (e.g., tax and accounting requirements)

5. Sharing Your Information

We do not sell or rent personal data.

We may share information with:

• Accountants or bookkeepers
• HMRC or regulatory authorities (where required by law)
• Trusted subcontractors involved in delivering your project

All third parties are required to keep your information secure and confidential.

6. Data Retention

We retain customer records for up to 6 years to comply with UK tax and accounting requirements.

Enquiry information where no contract is formed is typically retained for up to 12 months.

7. Data Security

We take appropriate technical and organisational measures to protect your data against:

• Unauthorised access
• Accidental loss
• Alteration
• Disclosure

8. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to processing
• Request restriction of processing

To exercise your rights, please contact us using the details above.

You also have the right to complain to the:

Information Commissioner's Office
Website: https://ico.org.uk

. Cookies

Our website may use basic cookies necessary for website functionality.
We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.